Enter your access password to open the interactive hub and prepare for your training.
Welcome to your Service Ambassador hub — an interactive guide to greeting every visitor with confidence and guiding them to the right Legal Affairs Department service. Explore, test yourself, then begin your training.
"The Government of Dubai Legal Affairs Department is keen to provide distinguished Government services that satisfy its customers, exceed their expectations and make them happy. This Charter represents the Department's acknowledgement to place its customers at the core of its operations according to an integrated corporate culture in providing its services."
The way an ambassador makes a visitor happy. Tap each card to see what it looks like at the desk.
A leading system in government and professional legal work, enabled by data and technology.
Innovative, proactive and smart services that strengthen the legal sectors and Dubai's sustainable development.
Every person at the desk belongs to one of four customer groups — knowing which one points you to the right service.
11 main services with 29 essential and 16 complementary sub-services. Search, or tap any service for the detail.
Most services are digital and available 24/7 — your job is often to guide a visitor to the right channel.
Five questions, pulled fresh from a bank of 90+ each time you play. Answer as if a visitor were standing in front of you.
Real moments at the desk. Read each one, decide your response, then reveal the model answer.
The answers a Service Ambassador should have ready.
You've explored the Charter, the services and the channels, and tested yourself. Now put it into practice with the interactive Service Ambassador course.
Begin training